Shipping policy
SHIPPING METHODS & COST:
Domestic shipping is FREE for all orders over $150, otherwise it is $7.95. International shipping is $15. Please allow up to 1-3 business days for your order to ship. During high-volume months & new launches, there may be a slight delay in shipping times. Please allow 3-5 business days.
SHIPMENT TRACKING:
You can track your order with the tracking information provided in your shipment notification email.
INTERNATIONAL SHIPPING:
Non-US residents: Please note that your order ships from the US and may be subject to additional customs fees upon delivery. While we try our very best to keep international shipping costs low, your country’s import fees are out of our control.
Thank you for your understanding.
International orders typically arrive between 7 to 10 working days.
LOST OR STOLEN PACKAGES
Please make sure to send your packages to a secure address. Once your package is in the hands of a shipping carrier (USPS, FedEx, etc), it becomes the responsibility of the shipping carrier. If your package is lost or stolen in the delivery process or once it is delivered, please file a report with your shipping carrier and notify by emailing dymathletics@gmail.com. We'll review all cases and will do our best to send out a replacement order or issue a store credit if possible, up to $250.